18223 - Child & Youth Program Operations Clerk, NF-0303-02

********JOB OPPORTUNITY*******

NON-APPROPRIATED FUND (NAF) POSITION

NAVY REGION HAWAII

 

ANNOUNCEMENT NO:                 18223

POSITION TITLE:                          Child and Youth Program Operations Clerk, NF-0303-02

TYPE OF APPOINTMENT:            Flexible Scheduled

SALARY:                                       $12.22 - $13.00 per hour

                                                                        (Dependent on Experience)

LOCATION:                                   CDC Pacific Missile Range Facility  – Barking Sands, Kaua’i, HI

AREA OF CONSIDERATION:       Kaua’i Wide

RELOCATION EXPENSES:          Not applicable 

OPENING DATE:  07/03/2018                                                                             CLOSING DATE:  07/20/2018

                                  

Applications are continuously reviewed as positions become available.

MAJOR DUTIES AND RESPONSIBILITIES:  

The CYP Operations Clerk performs a combination of duties related to one or more components of the CYP. Duties are related to record keeping and reporting, liaison with families and programs, and collection and monitoring of fees and supplies.  These tasks are summarized below.

Record Keeping and Reporting

Prepares and maintains assigned reports, correspondence, and statistical and financial data pertaining to components within the CYP (e.g., CDC, CDH, SAC, YP, R&R, and USDA).  Ensures child registration and enrollment paperwork is complete and current.  Ensures that all USDA food program records are accurate, up-to-date and readily available.  Reviews and submits completed paperwork for background checks.  Maintains office files and records.  Provides required information to requesting agencies that include but are not limited to Family Advocacy, Naval Investigative Services, Environment, Safety and Fire personnel, and USDA.  Prepares necessary daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures they are submitted in a timely manner.  Conducts research of records and follows up in order to resolve discrepancies and problems.  Notifies supervisor of any discrepancies and informs supervisor of any issues/ problems that cannot be resolved.

Liaison with Families and Programs

Provides front desk coverage, logs children in and out of the facility, and informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures.  Assists with dissemination of information to CDH providers regarding training schedules, certification process, application status, and USDA reporting requirements.  Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel when appropriate.  Performs assigned resource and referral duties and assists in maintaining current waiting list.

Fees and Supplies

Collects fees and charges and records payments in accordance with proper procedures. Notifies supervisor of all delinquent payments.  Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures.  Responsible for monitoring all supplies and resources. Notifies supervisor of items that need to be ordered.

Additional Responsibilities

Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect. 

Performs other duties as assigned.

CLASSIFICATION FACTORS:

Knowledge Required

Knowledge of administrative support functions.  Knowledge of general office automation software, practices and procedures in order to accomplish various work assignments.  Knowledge of military CDC, CDH, SAC, YP, R&R and the USDA Food Programs.  Ability to maintain a computerized database. Working knowledge of computer keyboard and Child and Youth Management System (CYMS) or equivalent database system.  Ability to maintain accurate reports and records and military style documents.  Ability to communicate effectively in English, both verbally and in writing.  Skill in cash handling required.

Supervisory Controls

Works under the general supervision of the assigned CYP Director. Works independently and refers deviations, problems, and unfamiliar situations to supervisor. Work is reviewed periodically for accuracy and timeliness and to ensure compliance with instructions, policies, standards, and regulations. Judgment is required in determining the differences in similar situations, applying the appropriate procedures, and making deviations to adapt the guidelines to specific cases.

Guidelines

Assignments are covered by prescribed policies, instructions, rules and regulations. Incumbent applies judgment and initiative in devising solutions to problems through analysis of the issue/ problem and in selecting the best alternatives for solution.

Complexity

Work consists of moderately complex assignments requiring numerous procedural steps. The nature of assignments may vary to a significant degree from one assignment/program to another in accordance with instructions. Incumbent is required to prioritize the work that needs to be done with little input from supervisor.

Scope and Effect

The incumbent provides information regarding components of the CYP to include CDC, CDH, SAC, YP, R&R and the USDA Food Program.  The information provided by the incumbent relates to policies, fees, procedures, waiting lists, programs and activities, and special events. Performs clerical and administrative tasks in support of one or more of the above programs. The work product or service affects the accuracy, reliability, or acceptance of further processes or services.

Personal Contacts

Contacts are with CYP personnel, both supervisory and nonsupervisory, parents, children and youth, co-workers, base civilians, providers, and military personnel. The incumbent exercises tact, diplomacy, promptness, and good manners when interacting with and assisting patrons and visitors

Purpose of Contacts

The purpose of these contacts is to obtain, supply or clarify information; respond to questions; resolve problems and deviations; set up meetings, appointments, and training sessions; and provide quality customer service.

Physical Demands

Work is primarily sedentary. The work environment involves everyday risks or discomforts such as exposure to disease that require normal safety precautions typical of child care settings. Normal fire and safety precautions must be adhered to.

Work Environment

Work is conducted in an office setting. The work area is adequately lighted, heated and ventilated. The incumbent may be required to work an uncommon tour of duty to include evenings or weekends.
 

PREFERRED QUALIFICATIONS OR COMPETENCIES:

Minimum 18 years of age.  High School Diploma or equivalent AND 2 years of administrative experience.

***Must be available days, nights, weekends & holidays***

*****Submission of letters of recommendation along with your application is welcomed*****

HOW TO APPLY:

Obtain posted NAF Application from www.greatlifehawaii.com./Jobs. Application and required documents MUST be submitted no later than 11:59pm HST on closing date reflected in the vacancy announcement to: CNRH FFR, Attn: MWR- NAF Human Resources, P.O. Box 128 Kekaha, HI 96752; or e-mail to: CNI_PRLH_N9HR.FCT@NAVY.MIL, or fax to (808) 335-4710.

REQUIRED DOCUMENTS:

• NAF Application

• Completed OF 306 - Declaration for Federal Employment

• Proof of Education (transcripts if qualifying based on education)

• If claiming Veteran’s Preference, page 4 of DD214 is required, showing reason for discharge and re-entry codes

• Military Spousal Preference (MSP) Form, Military Orders, and NAVPERS1070/602 - Dependency Application/Record of Emergency Data (Page2).

• Last Personnel Action Report (PAR) or SF-50, if applicable

****PLEASE DO NOT SUBMIT DOCUMENTS OTHER THAN THOSE LISTED ABOVE***

DOCUMENTS SUBMITTED MUST BE PDF OR MICROSOFT WORD.  NO OTHER DOCUMENTS

WILL BE ACCEPTED

 

HOW YOU WILL BE EVALUATED:

Using the qualifications of the positions, a predetermined Ranking and Rating Criteria of knowledge, skills and abilities will be used for each application.  Applicants who do not meet the qualifications required will not be interviewed and interviews may be limited to best qualified applicants.

Management reserves the right to consider and make additional hiring selections, for this specific position, from the certified list of eligible candidates within 90 days of the closing date of this job announcement.

BENEFITS:

We offer a competitive benefit package for regular employees.  All benefits offered (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan.)  You can review our benefits at https://www.navymwr.org/resources/hr

OTHER INFORMATION:

A selection may be made from the resumes/applications received at the first cut-off date.  Some positions have special requirements.  Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable).  Selectee may be required to complete a one (1) year probationary period.  Salary is commensurate with experience and/or education.

Reasonable accommodations are provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, please contact the Human Resources Manager at 422-3784. The decision on granting reasonable accommodation will be on a case by case basis.

Military Spousal Preference (MSP): 1. The MSP Certification Form must be completed and attached to application at time of submission.  2. Military Spousal Preference applies to all positions in pay bands NF 1-3, CY positions, and equivalent Crafts and Trades position for which qualified.

Veterans Preference (VET):  You must request for preference at the time you submit your application and attach a copy of your DD214 member page four to certify eligibility.

All required documents submitted for this position must indicate the announcement number, position title and full name of the applicant on each document.

Condition of employment: selectee will be required to participate in the Direct Deposit/Electronic Funds Transfer within the first 30 days of employment. This is the DoD standard methods of payment of personnel.

All positions require a satisfactory completion of a National Agency Check (NAC) or equivalent background check.

We are an E-Verify participant.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation or any other non-merit factor.

AGENCY CONTACT INFORMATION:

Commander, Navy Region Hawaii

Joint Base Pearl Harbor Hickam

NAF Human Resources Office

600 Main St.

Honolulu HI 96818

808-422-3784

WHAT TO EXPECT NEXT:

Your application will be reviewed after the closing date of the announcement in which you have applied.  The recruitment process takes an average of 2-3 weeks from closing date.  Due to the volume of applications received, applicants may not be notified of non-selection. Management also reserves the right to cancel the vacancy announcement at any time during the recruitment process.