20507 - Front Desk Associate-Flex, Navy Getaway, NF-0303-02

********JOB OPPORTUNITY*******

NON-APPROPRIATED FUND (NAF) POSITION

NAVY REGION HAWAII

 

 

ANNOUNCEMENT NO:                 20507

POSITION TITLE:                          Front Desk Associate, NF-0303-02

TYPE OF APPOINTMENT:           Flexible Schedule  

SALARY:                                       $ 12.22 - $14.00 per hour

                                                         If applicable: shift differential, Sunday and holiday premium

LOCATION:               Navy Getaway, Pacific Missile Range Facility- Barking Sands, Kaua’i, HI

AREA OF CONSIDERATION:      Kauai Wide

RELOCATION EXPENSES:         Not Applicable

OPENING DATE:                          11/04/2019                             CLOSING DATE:  Open until filled

                                                                                                          

INTRODUCTION:

This position is located at the Navy Getaway operation at PMRF Kauai.  The purpose of this position is to perform front desk and/or reservation functions for the lodging program.

MAJOR DUTIES AND RESPONSIBILITIES:

The incumbent ensures the security, comfort and privacy of all guests at the Navy Getaway. Must possess excellent customer service skills from taking reservation to check out of guests. All information must be entered accurately in the Property Management System and the incumbent’s responsibility to safeguard all personal information given including credit card information. Upon check-in, they will assign rooms to guests, issue room keys or cards or when rooms are not available, issue a certificate of non-availability (CNA) and assist guests in seeking alternative accommodations as needed. Accountable for change fund, collects payments, prepares bank report, daily activity report (DAR) and makes deposits of cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys, supplies or amenities at front desk, place trouble calls into system to ensure the appropriate department is notified, and relocates guest to a different room when required. Performs other related duties as assigned. The incumbent is required to obtain a front desk certification within 6 months of employment as well as any other requirements outlined in the Lodging Career Path Guide.

QUALIFICATIONS:

Six months’ work experience related to hospitality operations is preferred. Must be able to use office computer and software programs, and possess basic math & reading skills. Must be able to effectively communicate verbally & in writing, with the ability to handle, control and account for large amounts of cash. Must be able to stand for extended periods of time; walking and lifting/carrying objects of to 30 pounds. 

**Must be available days, nights, weekends & holidays and able to work rotating shifts **.   

HOW TO APPLY:

Obtain posted NAF Application from www.greatlifehawaii.com./Jobs.  Application and required documents MUST be submitted no later than 11:59pm HST on closing date reflected in the vacancy announcement to: CNRH FFR, Attn: MWR-NAF Human Resources, P.O. Box 128 Kekaha, HI 96752; or e-mail to: CNI_PRLH_N9HR.fct@navy.mil, or by fax to (808) 335-4710.

REQUIRED DOCUMENTS:

-       NAF Application

-       Completed OF 306 - Declaration for Federal Employment

-       Proof of Education (transcripts if qualifying based on education)

-       If claiming Veteran’s Preference, page 4 of DD214 is required, showing reason for discharge and re-entry codes

-       Military Spousal Preference (MSP) Form and Military Orders Including Page 2.

-       Last Personnel Action Report (PAR) or SF-50, if applicable

****PLEASE DO NOT SUBMIT DOCUMENTS OTHER THAN THOSE LISTED ABOVE***

DOCUMENTS SUBMITTED MUST BE PDF OR MICROSOFT WORD.  NO OTHER DOCUMENTS WILL BE ACCEPTED

 

HOW YOU WILL BE EVALUATED

Using the qualifications of the positions, a predetermined Ranking and Rating Criteria of knowledge, skills and abilities will be used for each application.  Applicants who do not meet the qualifications required will not be interviewed and interviews may be limited to best qualified applicants.

Management reserves the right to consider and make additional hiring selections, for this specific position, from the certified list of eligible candidates within 90 days of the closing date of this job announcement.

BENEFITS

We offer a competitive benefit package for regular employees.  All benefits offered (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan.)  You can review our benefits at https://www.navymwr.org/resources/hr

OTHER INFORMATION

A selection may be made from the resumes/applications received at the first cut-off date.  Some positions have special requirements.  Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable).  Selectee may be required to complete a one (1) year probationary period.  Salary is commensurate with experience and/or education.

Reasonable accommodations are provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, please contact the Human Resources Manager at 422-3784. The decision on granting reasonable accommodation will be on a case by case basis.

Military Spousal Preference (MSP): 1. The MSP Certification Form must be completed and attached to application at time of submission.  2. Military Spousal Preference applies to all positions in pay bands NF 1-3, CY positions, and equivalent Crafts and Trades position for which qualified.

Veterans Preference (VET):  You must request for preference at the time you submit your application and attach a copy of your DD214 member page four to certify eligibility.

All required documents submitted for this position must indicate the announcement number, position title and full name of the applicant on each document.

Condition of employment: selectee will be required to participate in the Direct Deposit/Electronic Funds Transfer within the first 30 days of employment. This is the DoD standard methods of payment of personnel.

All positions require a satisfactory completion of a National Agency Check (NAC) or equivalent background check.

We are an E-Verify participant.

 

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation or any other non-merit factor.

 

AGENCY CONTACT INFORMATION

Commander, Navy Region Hawaii

Joint Base Pearl Harbor Hickam

NAF Human Resources Office

600 Main St.

Honolulu HI 96818

808-422-3784

 

WHAT TO EXPECT NEXT

Your application will be reviewed after the closing date of the announcement in which you have applied.  The recruitment process takes an average of 2-3 weeks from closing date.  Due to the volume of applications received, applicants may not be notified of non-selection. Management also reserves the right to cancel the vacancy announcement at any time during the recruitment process.